With up-to-date dashboards and clear graphical analyses PRISMAservice help users to optimize the print operation. The easy-to-read usage information provides latest insights on the printers print volume developments, ink- and media usage.



As the single point of entry for all service activities, PRISMAservice focuses on proactive prevention and maintenance planning. This helps the Canon Service and Support organization as well as self-servicing partners to help their customer with rapid remote and onsite intervention to ensure maximum printer uptime and performance for your customers.

The connected Canon production printers and presses provide real-life data and analyses that can not only be used for statistical purposes. It also helps to proactively monitor the Colorado roll-to-roll and Arizona flabed printers, assessing potential issues in advance, making forecasts and carrying out predictive maintenance. Also related service documentation and meter readings are available.



PRISMAservice is the central platform to predict, plan and perform your service activities. It helps the Canon Service and Support organizations and self-servicing partners to provide faster, more efficient and more effective customer support.


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PRISMAservice is part of the PRISMA XL Suite: your set of workflow software applications and printer tools for Large Format Graphics printers. Find out more here.

Published 20th Jun 2024

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